ID: 11652
Tech
THIS IS A TRUE STORY!!! My cousin works as a technical support receptionist at a computer company. This is an actual conversation he had one day:
"Hi, I'm having trouble with my computer. It's not working!"
"Well, I'll do my best to help you."
*gets technical information for computer from caller*
"OK, can you press 'Control', then hold down 'Alt' and, then 'Delete'?"
"Hey, it's in French!"
"What is?"
"The keyboard?"
"*sigh* Well, can you press..."
"Oh, darn, I just noticed, the power's off!"
"Well, can you turn it on, please?"
"How?"
"Press the power button."
"Where is it?"
"It's normally a big button on the actual computer, not the monitor."
"Like the lizard?"
"Pardon me?"
"Oh, OK, I got it."
"OK, now press 'Control' and then 'I'..."
" 'I' as in Isabel or 'I' as in Irene?"
And so on and so on..... :) Customers can be so...difficult...
ID: 14636
Tech
Tech Support: "All right. Now click 'OK'."
Customer: "Click 'OK'?"
Tech Support: "Yes, click 'OK'."
Customer: "Click 'OK'?"
Tech Support: "That's right. Click 'OK'."
Customer: "So I click 'OK', right?"
Tech Support: "Right. Click 'OK'."
Pause.
Customer: "I clicked 'Cancel'."
Tech Support: "YOU CLICKED 'CANCEL'???"
Customer: "That's what I was supposed to do, right?"
Tech Support: "No, you were supposed to click 'OK'."
Customer: "I thought you said to click 'Cancel'."
Tech Support: "NO. I said to click 'OK'."
Customer: "Oh."
Tech Support: "Now we have to start over."
Customer: "Why?"
Tech Support: "Because you clicked 'Cancel'."
Customer: "Wasn't I supposed to click 'Cancel'?"
Tech Support: "No. Forget that. Let's start from the top."
Customer: "Ok."
I spent the next fifteen minutes re-constructing the carefully crafted setup for this lady's unique computer.
Tech Support: "All right. Now, are you ready to click 'OK'?"
Customer: "Yes."
Tech Support: "Great. Now click 'OK'."
Pause.
Customer: "I clicked 'Cancel'."
And people wonder why my mouse pad has a target on it labeled "BANG HEAD HERE."
ID: 13346
Tech
"Computers in the future may weigh no more than 1.5 tons." - Popular Mechanics, forecasting the relentless march of science, 1949.
"I think there is a world market for maybe five computers." - Thomas Watson, chairman of IBM, 1943
"I have traveled the length and breadth of this country and talked with the best people, and I can assure you that data processing is a fad that won't last out the year." - The editor in charge of business books for Prentice Hall, 1957
"But what ... is it good for?" - Engineer at the Advanced Computing Systems Division of IBM, 1968, commenting on the microchip.
"There is no reason anyone would want a computer in their home." - Ken Olson, president, chairman and founder of Digital Equipment Corp., 1977
"So we went to Atari and said, 'Hey, we've got this amazing thing, even built with some of your parts, and what do you think about funding us? Or we'll give it to you. We just want to do it. Pay our salary, we'll come work for you.' And they said, 'No.' So then we went to Hewlett Packard, and they said, 'Hey, we don't need you. You haven't got through college yet.'" - Apple Computer Inc. founder Steve Jobs on attempts to get Atari and HP interested in his and Steve Wozniak's personal computer.
ID: 2141
Tech
My friend was on duty in the main computer lab on a quiet afternoon he noticed a young woman sitting in front of one of the workstations with her arms crossed across her chest, staring at the screen.
After about 15 minutes he noticed that she was still in the same position, only now she was impatiently tapping her foot.
Finally, he approached her and asked if she needed help. She replied, "It's about time! I pressed the F1 button over twenty minutes ago!"
ID: 16131
Tech
Beyond the Hype (Guardian, August 25, 1995)
Douglas Adams, author of the Hitchhikers Guide to the Galaxy, argues Windows 95 does not cross any frontiers.
What on Earth is going on? Have we found intelligent life on other planets? Abolished war and famine? Found Elvis? Have we even devised a new and better way of using computers? No. All that's happened is that Microsoft has remodelled its operating system so that it's now more like the Macintosh.
This may well be a cause for rejoicing among Windows users but it's hardly a giant leap for mankind and doesn't warrant this sense that we're all supposed to celebrate early and avoid the millennium rush.
As part of this billion-dollar festival of smoke and mirrors, Bill Gates has apparently paid the Rolling Stones 8 million pounds for the right to use Start Me Up, the song which is better known for its catchy refrain "You make a grown man cry".
This is a phrase you may hear a lot of over the next few days as millions of people start trying to install Windows 95. Even the best designed systems can be a nightmare to upgrade, but whatever things Microsoft may be famous for - the wealth of its founder, the icy grip he exerts on what is arguably the most important industry on this planet - good systems design is not, as it happens, one of them.
Let's dispel a few myths. There's one which says that the original PC operating system was a brilliant feat of programming by boy genius Bill Gates. It wasn't brilliant and Gates didn't write it. He acquired it, "shrewdly", from the Seattle Computer Company and then immediately licensed it on to another, larger, outfit called IBM. When the IBM PC was launched into a market which had hitherto been serviced by garage companies named after bits of fruit, it carried the impimatur of a world-renowned name and sold a zillion, making Gates' operating system a world standard. IBM had failed to realise that any fool could make the boxes, but the hand that owned the software ruled the world. Big Blue had given the kid Gates a free ride into the stratosphere and then, astoundingly, found itself starting to fall away like a discarded booster rocket.
Sadly this new world software standard was actually a piece of crap.
MS-DOS, as Gates called it, had started life as QDOS-86 or the Quick & Dirty Operating System, which told you all you needed to know about it. A whole generation of people doggedly learned to run their businesses on a system that was written as a quick lash-up for hobbyists and hackers. Was there anything better around? Of course.
In the 1970's, Xerox had funded a team of the world's top computer scientists to research the man/machine interface. They devised a graphical system, using windows, icons and mice. Their key insight was that a lot of needless complications could be cut short by harnessing people's intuitive and gestural skills. Oddly, Xerox failed to follow this up, and the research was taken up and brought to the market by Apple Computer as the Macintosh. After a shaky, underpowered start, this machine matured into a well-integrated system which was not only very powerful, but a real pleasure to use. Mac users tend to have an almost fanatical devotion to their machines.
The Microsoft line on all this was that Windows was for wimps. The truth was that plain old MS-DOS couldn't actually do them. Graphics, mice, networking, and a whole lot else, had to be added to the basic core of QDOS as one afterthought after another, which is why Wintel computers are so fiendishly complicated to set up and maintain.
Gates, however, had always known which way the future lay, and for years Microsoft managed the awkward juggling act of rubbishing Apple's user interface while simultaneously trying to devise something like it that would fit on top of the bloated clutter that MS-DOS had become.
BYTE magazine said recently: "It would not be an exaggeration to describe the history of the computer in the past decade as a massive effort to keep up with Apple." However, the Macintosh is not the last word on interface design, and if Microsoft had been the innovative company that it calls itself, it would have taken the opportunity to take a radical leap beyond the Mac, instead of producing a feeble, me-too, implementation.
An awful lot of people who try to install Windows 95 will end up having to spend so much money buying extra RAM and upgrading their peripherals to get features that Mac users have enjoyed for years, that they might as well give up and buy the real thing.
The idea that Bill Gates has appeared like a knight in shining armour to lead all customers out of a mire of technological chaos neatly ignores the fact that it was he who, by peddling second-rate technology, led them into it in the first place.
ID: 2140
Tech
Eager to make full use of my new computer's capabilities, I asked a customer-service representative at my bank whether it offered on-line banking.
"Certainly," she stated matter-of-factly, pointing to a crowd of people near the tellers. "The line starts over there."
ID: 16108
Tech
#include <nonsense.h>
#include <lies.h>
#include <spyware.h> /* Microsoft Network Connectivity library */
#include <process.h> /* For the court of law */
#define say(x) lie(x)
#define computeruser ALL_WANT_TO_BUY_OUR_BUGWARE
#define next_year soon
#define the_product_is_ready_to_ship another_beta_version
void main()
{
if (latest_window_version>one_month_old)
{
if (there_are_still_bugs)
market(bugfix);
if (sales_drop_below_certain_point)
raise(RUMOURS_ABOUT_A_NEW_BUGLESS_VERSION);
}
while(everyone_chats_about_new_version)
{
make_false_promise(it_will_be_multitasking); /* Standard Call, in
lie.h */
if (rumours_grow_wilder)
make_false_promise(it_will_be_plug_n_play);
if (rumours_grow_even_wilder)
{
market_time=ripe;
say("It will be ready in one month);
order(programmers, stop_fixing_bugs_in_old_version);
order(programmers, start_brainstorm_about_new_version);
order(marketingstaff, permission_to_spread_nonsense);
vapourware=TRUE;
break;
}
}
switch (nasty_questions_of_the_worldpress)
{
case WHEN_WILL_IT_BE_READY:
say("It will be ready in", today+30_days," we're just testing");
break;
case WILL_THIS_PLUG_AND_PLAY_THING_WORK:
say("Yes it will work");
ask(programmers, why_does_it_not_work);
pretend(there_is_no_problem);
break;
case WHAT_ARE_MINIMAL_HARDWARE_REQUIREMENTS:
say("It will run on a 8086 with lightning speed due to"
" the 32 bits architecture");
inform(INTEL, "Pentium sales will rise skyhigh");
inform(SAMSUNG, "Start a new memorychip plant"
"'cos all those customers will need at least 32 megs");
inform(QUANTUM, "Thanks to our fatware your sales will triple");
get_big_bonus(INTEL, SAMSUNG, QUANTUM);
break;
case DOES_MICROSOFT_GET_TOO_MUCH_INFLUENCE:
say("Oh no, we are just here to make a better world for
everyone");
register(journalist, Big_Bill_Book);
when(time_is_ripe)
{
arrest(journalist);
brainwash(journalist);
when(journalist_says_windows95_is_bugfree)
{
order(journalist, "write a nice objective article");
release (journalist);
}
}
break;
}
while (vapourware)
{
introduction_date++; /* Delay */
if (no_one_believes_anymore_there_will_be_a_release)
break;
say("It will be ready in",today+ONE_MONTH);
}
release(beta_version)
while (everyone_is_dumb_enough_to_buy_our_bugware)
{
bills_bank_account += 150*megabucks;
release(new_and_even_better_beta_version);
introduce(more_memory_requirements);
if (customers_report_installation_problems)
{
say("that is a hardware problem, not a software problem");
if (smart_customer_says_but_you_promised_plug_and_play)
{
ignore(customer);
order(microsoft_intelligence_agency, "Keep an eye on this
bastard");
}
}
if (there_is_another_company)
{
steal(their_ideas);
accuse(compagny, stealing_our_ideas);
hire(a_lot_of_lawyers); /* in process.h */
wait(until_other_company_cannot_afford_another_lawsuit);
buy_out(other_company);
}
}
/* Now everyone realizes that we sell bugware and they are all angry at
us */
order(plastic_surgeon, make_bill_look_like_poor_bastard);
buy(nice_little_island); hire(harem);
laugh_at(everyone,
for_having_the_patience_year_after_year_for_another_unfinished_version);
}
void bugfix(void)
{
charge (a_lot_of_money)
if (customer_says_he_does_not_want_to_pay_for_bugfix)
say("It is not a bugfix but a new version");
if (still_complaints)
{
ignore(customer);
register(customer, big_Bill_book);
/* We'll get him when everyone uses Billware!!*/
}
}
ID: 17772
Tech
Attempting to enter a case-sensitive password with caps-lock on.
Not checking to ensure that the computer is indeed plugged in.
Clicking Yes on message boxes without reading them properly and deleting important files.
Forgetting to plug an ethernet cable into their laptop's network card when in the office.
Allowing sessions to timeout when using a web application.
Erroneous data entry.
ID: 2166
Tech
The following are new Windows messages that are under
consideration for the planned Windows 2000:
1. Smash forehead on keyboard to continue.
2. Enter any 11-digit prime number to continue.
3. Press any key to continue or any other key to quit.
4. Press any key except... no, No, NO, NOT THAT ONE!
5. Press Ctrl-Alt-Del now for IQ test.
6. Close your eyes and press escape three times.
7. Bad command or file name! Go stand in the corner.
8. This will end your Windows session. Do you want to play another game?
9. Windows message: "Error saving file! Format drive now? (Y/Y)"
10. This is a message from God Gates: "Rebooting the world. Please log off."
11. To "shut down" your system, type "WIN."
12. BREAKFAST.SYS halted... Cereal port not responding.
13. COFFEE.SYS missing... Insert cup in cup holder and press any key.
14. CONGRESS.SYS corrupted... Re-boot Washington D.C? (Y/N)
15. File not found. Should I fake it? (Y/N)
16. Bad or missing mouse. Spank the cat? (Y/N)
17. Runtime Error 6D at 417A:32CF: Incompetent User.
18. Error reading FAT record: Try the SKINNY one? (Y/N)
19. WinErr 16547: LPT1 not found. Use backup. (PENCIL & PAPER.SYS)
20. User Error: Replace user.
21. Windows VirusScan 1.0 - "Windows found: Remove it? (Y/N)"
22. Welcome to Microsoft's World - Your Mortgage is Past Due...
23. If you are an artist, you should know that Bill Gates owns you and
all your future creations. Doesn't it feel nice to have security?
24. Your hard drive has been scanned and all stolen software titles
have been deleted. The police are on the way.
+10,000 Jokes