ID: 9866
Tech
Last week my wife and I purchased a new computer. We ran into some difficulties while setting it up so we called the customer support phone number we found in the manual.
I picked up the phone and called the number. A man answered the phone and I explained the problem to him.
He began rattling off computer jargon. This confused us even more.
"Sir," I said politely, "Can you explain what I should do as if I were a small child?"
"Okay," the computer support guy said, "Son, could you please put your mommy on the phone?"
ID: 3157
Tech
A helicopter was flying in Seattle when suddenly an electrical malfunction disabled all electronic navigation and communication equipment.
Due to the amount of fog, the pilot could not determine the helicopter's position. He spotted a tall building, flew toward it, circled, and held up a handwritten sign that said "WHERE AM I?" in large letters. People in the tall building quickly responded to the aircraft, drew a large sign, and held it in a building window. Their sign said "YOU ARE IN A HELICOPTER."
The pilot thanked them by smiling and waving, determined the route to SEATAC airport and landed safely. When they were finally on the ground, his co-pilot asked him how he'd done it.
"I knew it had to be the Microsoft building, because they gave me a technically correct but utterly and completely useless answer."
ID: 114
Tech
Tech Support
Just in case you think you are TC (technologically challenged). The following is an excerpt taken from a Wall Street Journal article:
1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.
3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer had labeled the diskettes, then rolled them into the typewriter to type the labels.
4. Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with photocopies of the floppies.
5. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room.
6. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" key.
7. Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.
8. A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and an invalid". The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.
9. A confused caller to IBM was having troubles printing documents. He told the technician that the computer had said it "couldn't find printer". The user had also tried turning the computer screen to face the printer - but that his computer still couldn't "see" the printer.
10. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happens." The "foot pedal" turned out to be the computer's mouse.
11. Another customer called Compaq tech support to say her brand-new computer wouldn't work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked "What power switch?"
12. True story from a Novell NetWire SysOp:
Caller: "Hello, is this Tech Support?"
Tech: "Yes, it is. How may I help you?"
Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"
Tech: "I'm sorry, but did you say a cup holder?"
Caller: "Yes, it's attached to the front of my computer."
Tech: "Please excuse me if I seem a bit stumped, It's because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it?"
Caller: "It came with my computer, I don't know anything about a promotional. It just has '4X' on it." At this point the Tech Rep had to mute the caller, because he couldn't stand it. He was laughing too hard. The caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive!
13. Another IBM customer had troubles installing software and rang for support. "I put in the first disk, and that was OK. It said to put in the second disk, and had some problems with the disk. When it said to put in the third disk - I couldn't even fit it in..." The user hadn't realized that "Insert Disk 2" meant to remove Disk 1 first.
14. In a similar incident, a customer had followed the instructions for installing software. The instructions said to remove the disk from it's cover and insert into the drive. The user had physically removed the casing of the disk and wondered why there were problems.
As Ripley would say, believe it or not!
ID: 2140
Tech
Eager to make full use of my new computer's capabilities, I asked a customer-service representative at my bank whether it offered on-line banking.
"Certainly," she stated matter-of-factly, pointing to a crowd of people near the tellers. "The line starts over there."
ID: 16116
Tech
In a joint press conference in St. Peter's Square this morning, MICROSOFT Corp. and the Vatican announced that the Redmond software giant will acquire the Roman Catholic Church in exchange for an unspecified number of shares of MICROSOFT common stock. If the deal goes through, it will be the first time a computer software company has acquired a major world religion. With the acquisition, Pope John Paul II will become the senior vice-president of the combined company's new Religious Software Division, while MICROSOFT senior vice-presidents Michael Maples and Steven Ballmer will be invested in the College of Cardinals, said MICROSOFT Chairman Bill Gates.
"We expect a lot of growth in the religious market in the next five to ten years," said Gates. "The combined resources of MICROSOFT and the Catholic Church will allow us to make religion easier and more fun for a broader range of people."
Through the MICROSOFT Network, the company's new on-line service, "we will make the sacraments available on-line for the first time" and revive the popular pre-Counter-Reformation practice of selling indulgences, said Gates. "You can get Communion, confess your sins, receive absolution - even reduce your time in Purgatory - all without leaving your home."
A new software application, MICROSOFT Church, will include a macro language which you can program to download heavenly graces automatically while you are away from your computer.
An estimated 17,000 people attended the announcement in St Peter's Square, watching on a 60-foot screen as comedian Don Novello - in character as Father Guido Sarducci - hosted the event, which was broadcast by satellite to 700 sites worldwide.
Pope John Paul II said little during the announcement. When Novello chided Gates, "Now I guess you get to wear one of these pointy hats," the crowd roared, but the pontiff's smile seemed strained.
The deal grants MICROSOFT exclusive electronic rights to the Bible and the Vatican's prized art collection, which includes works by such masters as Michelangelo and Da Vinci, but critics say MICROSOFT will face stiff challenges if it attempts to limit competitors' access to these key intellectual properties.
"The Jewish people invented the look and feel of the holy scriptures," said Rabbi David Gottschalk of Philadelphia. "You take the parting of the Red Sea - we had that thousands of years before the Catholics came on the scene."
But others argue that the Catholic and Jewish faiths both draw on a common Abrahamic heritage. "The Catholic Church has just been more successful in marketing it to a larger market. Over the last 2,000 years, the Catholic Church's market share has increased dramatically, while Judaism, which was the first to offer many of the concepts now touted by Christianity, lags behind.
Historically, the Church has a reputation as an aggressive competitor, leading crusades to pressure people to upgrade to Catholicism, and entering into exclusive licensing arrangements in various kingdoms whereby all subjects were installed with Catholicism, whether or not they planned to use it. Today Christianity is available from several denominations, but the Catholic version is still the most widely used. The Church's mission is to reach "the four corners of the earth," echoing MICROSOFT's vision of "a computer on every desktop and in every home".
Gates described MICROSOFT's long-term strategy to develop a scalable religious architecture that will support all religions through emulation. A single core religion will be offered with a choice of interfaces according to the religion desired - "One religion, a couple of different implementations," said Gates.
The MICROSOFT move could spark a wave of mergers and acquisitions, according to Herb Peters, a spokesman for the U.S. Southern Baptist Conference, as other churches scramble to strengthen their position in the increasingly competitive religious market.
ID: 2141
Tech
My friend was on duty in the main computer lab on a quiet afternoon he noticed a young woman sitting in front of one of the workstations with her arms crossed across her chest, staring at the screen.
After about 15 minutes he noticed that she was still in the same position, only now she was impatiently tapping her foot.
Finally, he approached her and asked if she needed help. She replied, "It's about time! I pressed the F1 button over twenty minutes ago!"
ID: 755
Tech
With the daily time taken working on computers, avoiding things like RSI and any strain related illnesses is crucial to maintaining a healthy working environment. The following excercise has been devised by medical experts in the field of RSI research to ensure that if performed, will place the exerciser in a position of minimal risk. Simply follow the on-screen instructions.
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ID: 16822
Tech
A woman named Denise couldn't read her book. Her daughter Kelly was clicking away on the computer, but this time she was talking in a strange voice.
Denise decided to go check on what Kelly was doing. "Kelly," she said in a stern tone, "I told you no talking on the computer when I'm trying to read!"
Her daughter looked confused. "What? It was just the man with the Apple iPhone."
The next day the Apple iPhone arrived, but Kelly was grounded from her computer for a month. Denise tried to read, but yet again Kelly was talking in that strange voice. She said the same thing to Kelly, but she simply responded, "What? It's just the man with the Wii."
The Wii arrived the next day and Kelly was now grounded from every electronic system there ever was. But Kelly was still talking in that voice! Denise was steaming now and threatened to ground Kelly for a year. "WHO ARE YOU TALKING TO?" Denise yelled.
Kelly was trembling, but calmly she said, "It's Dad. He's been talking right next to me every day."
ID: 17775
Tech
And so at last the beast fell and the unbelievers rejoiced. But all was not lost, for from the ash rose a great bird. The bird gazed down upon the unbelievers and cast fire and thunder upon them. For the beast had been reborn with its strength renewed, and the followers of Mammon cowered in horror.
+10,000 Jokes