ID: 114
Tech
Tech Support
Just in case you think you are TC (technologically challenged). The following is an excerpt taken from a Wall Street Journal article:
1. Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is.
2. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in.
3. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer had labeled the diskettes, then rolled them into the typewriter to type the labels.
4. Another AST customer was asked to send a copy of her defective diskettes. A few days later a letter arrived from the customer along with photocopies of the floppies.
5. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room.
6. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" key.
7. Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually.
8. A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and an invalid". The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally.
9. A confused caller to IBM was having troubles printing documents. He told the technician that the computer had said it "couldn't find printer". The user had also tried turning the computer screen to face the printer - but that his computer still couldn't "see" the printer.
10. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happens." The "foot pedal" turned out to be the computer's mouse.
11. Another customer called Compaq tech support to say her brand-new computer wouldn't work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked "What power switch?"
12. True story from a Novell NetWire SysOp:
Caller: "Hello, is this Tech Support?"
Tech: "Yes, it is. How may I help you?"
Caller: "The cup holder on my PC is broken and I am within my warranty period. How do I go about getting that fixed?"
Tech: "I'm sorry, but did you say a cup holder?"
Caller: "Yes, it's attached to the front of my computer."
Tech: "Please excuse me if I seem a bit stumped, It's because I am. Did you receive this as part of a promotional, at a trade show? How did you get this cup holder? Does it have any trademark on it?"
Caller: "It came with my computer, I don't know anything about a promotional. It just has '4X' on it." At this point the Tech Rep had to mute the caller, because he couldn't stand it. He was laughing too hard. The caller had been using the load drawer of the CD-ROM drive as a cup holder, and snapped it off the drive!
13. Another IBM customer had troubles installing software and rang for support. "I put in the first disk, and that was OK. It said to put in the second disk, and had some problems with the disk. When it said to put in the third disk - I couldn't even fit it in..." The user hadn't realized that "Insert Disk 2" meant to remove Disk 1 first.
14. In a similar incident, a customer had followed the instructions for installing software. The instructions said to remove the disk from it's cover and insert into the drive. The user had physically removed the casing of the disk and wondered why there were problems.
As Ripley would say, believe it or not!
ID: 6410
Tech
I had been doing Tech Support for Hewlett-Packard's DeskJet division for about a month when I had a customer call with a problem I just couldn't solve. She could not print yellow. All the other colors would print fine, which truly baffled me because the only true colors are cyan, magenta, and yellow. For instance, green is a combination of cyan and yellow, but green printed fine.
Every color of the rainbow printed fine except for yellow. I had the customer change ink cartridges. I had the customer delete and reinstall the drivers. Nothing worked. I asked my co-workers for help; they offered no new ideas.
After over two hours of troubleshooting, I was about to tell the customer to send the printer in to us for repair when she asked quietly,
"Should I try printing on a piece of white paper instead of this "yellow" construction paper?"
ID: 2860
Tech
How do you know, your computer hates you?
When it grows and pop ups.
ID: 16116
Tech
In a joint press conference in St. Peter's Square this morning, MICROSOFT Corp. and the Vatican announced that the Redmond software giant will acquire the Roman Catholic Church in exchange for an unspecified number of shares of MICROSOFT common stock. If the deal goes through, it will be the first time a computer software company has acquired a major world religion. With the acquisition, Pope John Paul II will become the senior vice-president of the combined company's new Religious Software Division, while MICROSOFT senior vice-presidents Michael Maples and Steven Ballmer will be invested in the College of Cardinals, said MICROSOFT Chairman Bill Gates.
"We expect a lot of growth in the religious market in the next five to ten years," said Gates. "The combined resources of MICROSOFT and the Catholic Church will allow us to make religion easier and more fun for a broader range of people."
Through the MICROSOFT Network, the company's new on-line service, "we will make the sacraments available on-line for the first time" and revive the popular pre-Counter-Reformation practice of selling indulgences, said Gates. "You can get Communion, confess your sins, receive absolution - even reduce your time in Purgatory - all without leaving your home."
A new software application, MICROSOFT Church, will include a macro language which you can program to download heavenly graces automatically while you are away from your computer.
An estimated 17,000 people attended the announcement in St Peter's Square, watching on a 60-foot screen as comedian Don Novello - in character as Father Guido Sarducci - hosted the event, which was broadcast by satellite to 700 sites worldwide.
Pope John Paul II said little during the announcement. When Novello chided Gates, "Now I guess you get to wear one of these pointy hats," the crowd roared, but the pontiff's smile seemed strained.
The deal grants MICROSOFT exclusive electronic rights to the Bible and the Vatican's prized art collection, which includes works by such masters as Michelangelo and Da Vinci, but critics say MICROSOFT will face stiff challenges if it attempts to limit competitors' access to these key intellectual properties.
"The Jewish people invented the look and feel of the holy scriptures," said Rabbi David Gottschalk of Philadelphia. "You take the parting of the Red Sea - we had that thousands of years before the Catholics came on the scene."
But others argue that the Catholic and Jewish faiths both draw on a common Abrahamic heritage. "The Catholic Church has just been more successful in marketing it to a larger market. Over the last 2,000 years, the Catholic Church's market share has increased dramatically, while Judaism, which was the first to offer many of the concepts now touted by Christianity, lags behind.
Historically, the Church has a reputation as an aggressive competitor, leading crusades to pressure people to upgrade to Catholicism, and entering into exclusive licensing arrangements in various kingdoms whereby all subjects were installed with Catholicism, whether or not they planned to use it. Today Christianity is available from several denominations, but the Catholic version is still the most widely used. The Church's mission is to reach "the four corners of the earth," echoing MICROSOFT's vision of "a computer on every desktop and in every home".
Gates described MICROSOFT's long-term strategy to develop a scalable religious architecture that will support all religions through emulation. A single core religion will be offered with a choice of interfaces according to the religion desired - "One religion, a couple of different implementations," said Gates.
The MICROSOFT move could spark a wave of mergers and acquisitions, according to Herb Peters, a spokesman for the U.S. Southern Baptist Conference, as other churches scramble to strengthen their position in the increasingly competitive religious market.
ID: 14725
Tech
From Harper's Magazine:
Amount of pizza eaten each day in U.S. (acres): 75.
ID: 14211
Tech
I was sitting in chat room,
Feeling mildly amused,
When I saw something strange,
That left me all confused.
Someone typed a word,
(As far as I could tell)
But I had never seen it.
What is an LOL?
Then the plot got thicker,
More words I didn't know,
A person started typing,
The word LMAO.
I sat there in amazement,
I felt like a dumb toad.
Could it be, these people,
Were speaking in a code?
That's when I looked closer.
And found the subtle clue.
I figured out this code
And I'll share it now, with you.
LOL is three little words,
That seem, to me, quite shady.
Why would someone ever write
The words, "Lean Over Lady"?
LMAO, was more obscure,
It made me sweat my socks!
LMAO is a command,
Meaning, "Leave Me Alone, Ox!"
ROFL was harder still,
I found it rather sickening.
It's a discreet way to say,
"Ready Only For Licking!"
I can't believe that AOL,
Would let this code exist!
To them I say, YOMSL
Meaning, "You're On My Shit List!"
ID: 3413
Tech
ABBOTT: Ultimate SuperDuper Computer Store. Can I help you?
COSTELLO: Thanks. I'm setting up a home office in the den, and I'm thinking of buying a computer.
ABBOTT: Mac?
COSTELLO: No, the name is Bud.
ABBOTT: Your computer?
COSTELLO: I don't own a computer. I want to buy one.
ABBOTT: Mac?
COSTELLO: I told you, my name is Bud.
ABBOTT: What about Windows?
COSTELLO: Why? Does it get stuffy?
ABBOTT: Do you want a computer with Windows?
COSTELLO: I don't know. What do I see when I look out the windows?
ABBOTT: Wallpaper.
COSTELLO: Never mind the windows. I need a computer and software.
ABBOTT: Software that runs on Windows?
COSTELLO: No, on the computer! I need something I can use to write proposals, track expenses. You know, run a business. What have you got?
ABBOTT: Office.
COSTELLO: Yeah, for my office. Can you recommend anything?
ABBOTT: I just did.
COSTELLO: You just did what?
ABBOTT: Recommend something.
COSTELLO: You recommended something?
ABBOTT: Yes.
COSTELLO: For my office?
ABBOTT: Yes.
COSTELLO: Okay, what did you recommend for my office?
ABBOTT: Office.
COSTELLO: Yes, for my office.
ABBOTT: Office for Windows.
COSTELLO: I already have an office and it already has windows! Let's say I'm sitting at my computer, and I want to type a proposal. What do I need?
ABBOTT: Word.
COSTELLO: If I'm writing a proposal, I'm going to need lots of words. But what program do I load?
ABBOTT: Word.
COSTELLO: What word?
ABBOTT: The Word in Office.
COSTELLO: The only word in "office" is "office."
ABBOTT: The Word in Office for Windows.
COSTELLO: Which word in "office for windows"?
ABBOTT: The Word you get when you click the blue W.
COSTELLO: I'm going to click your big blue W if you don't give me a straight answer. Let's forget about words for a minute. What do I need if I want to watch a movie over the Internet?
ABBOTT: RealOne.
COSTELLO: Maybe a real movie, maybe a cartoon. What I watch is none of your business. But what do I need to watch it?
ABBOTT: RealOne.
COSTELLO: If it's a long movie I'll also want to watch reels two, three, and four. Can I watch reel four?
ABBOTT: Of course.
COSTELLO: Great! With what?
ABBOTT: RealOne.
COSTELLO: Okay, so I'm sitting at my computer and I want to watch a movie. What do I do?
ABBOTT: You click the blue 1.
COSTELLO: I click the blue one what?
ABBOTT: The blue 1.
COSTELLO: Is that different from the blue W?
ABBOTT: Of course it is. The blue 1 is RealOne. The blue W is Word.
COSTELLO: What word?
ABBOTT: The Word in Office for Windows.
COSTELLO: But there are three words in "office for windows"!
ABBOTT: No, just one. But it's the most popular Word in the world.
COSTELLO: It is?
ABBOTT: Yes, although to be fair there aren't many other Words left. It pretty much wiped out all the other Words.
COSTELLO: And that word is the real one?
ABBOTT: No. RealOne has nothing to do with Word. RealOne isn't even part of Office.
COSTELLO: Never mind; I don't want to get started with that again. But I also need something for bank accounts, loans, and so on. What do you have to help me track my money?
ABBOTT: Money.
COSTELLO: That's right. What do you have?
ABBOTT: Money.
COSTELLO: I need money to track my money?
ABBOTT: Money.
COSTELLO: Money comes bundled with my computer?
ABBOTT: Exactly. No extra charge.
COSTELLO: I get a bundle of money with my computer at no extra charge? How much money do I get?
ABBOTT: Just one copy.
COSTELLO: I get a copy of money. Isn't that illegal?
ABBOTT: No. We have a license from Microsoft to make copies of Money.
COSTELLO: Microsoft can license you to make money?
ABBOTT: Why not? They own it.
COSTELLO: Well, it's great that I'm going to get free money, but I'll still need to track it. Do you have anything for managing your money?
ABBOTT: Managing Your Money? That program disappeared years ago.
COSTELLO: Well, what do you sell in its place?
ABBOTT: Money.
COSTELLO: You sell money?
ABBOTT: Of course. But if you buy a computer from us, you get it for free.
COSTELLO: That's all very wonderful, but I'll be running a business. Do you have any software for, you know, accounting?
ABBOTT: Simply Accounting.
COSTELLO: Probably, but it might get a little complicated.
ABBOTT: If you don't want Simply Accounting, you might try M.Y.O.B.
COSTELLO: M.Y.O.B.? What does that stand for?
ABBOTT: Mind Your Own Business.
COSTELLO: I beg your pardon?
ABBOTT: No, that would be I.B.Y.P. I said M.Y.O.B.
COSTELLO: Look, I just need to do some accounting for my home business. You know - accounting? You do it with money.
ABBOTT: Of course you can do accounting with Money. But you may need more.
COSTELLO: More money?
ABBOTT: More than Money. Money can't do everything.
COSTELLO: I don't need a sermon! Okay, let's forget about money for the moment. I'm worried that my computer might . . . what's the word? Crash. And if my computer crashes, what can I use to restore my data?
ABBOTT: GoBack.
COSTELLO: Okay. I'm worried about my computer crashing and I need something to restore my data. What do you recommend?
ABBOTT: GoBack.
COSTELLO: How many times do I have to repeat myself?
ABBOTT: I've never asked you to repeat yourself. All I said was GoBack.
COSTELLO: How can I go back if I haven't even been anywhere? Okay, I'll go back. What do I need to write a proposal?
ABBOTT: Word.
COSTELLO: But I'll need lots of words to write a proposal.
ABBOTT: No, you only need one Word - the Word in Office for Windows.
COSTELLO: But there's three words in . . . Oh, never mind. *click*
ABBOTT: Hello? Hello? Customers! Why do they always hang up on me? Oh, well
ID: 16145
Tech
The best way to accelerate Windows is through one.
ID: 15962
Tech
You might remember Zeno's paradox, but in case you don't here it is again. Zeno argued that motion is an illusion. Now, by motion he meant movement, and not the rude kind that involves bowels but the Newtonian kind. He did this by the Achilles (A) and the Tortoise (T) parable. For argument's sake, say A runs 10 times faster than T can crawl. Then let T be placed 10 meters ahead of A at the start of a race. When A has moved 10 meters, T has moved 1 meter, so T is now still 1 meter ahead of A. Then when A has covered that 1 meter, T has gone 1/10 meter ahead. Etc. So, A will never ever pass T. Poor Zeno, it was reported that he found this logic so persuasive that he did not bother to move again, a kind of ontological constipation perhaps?
But the naughty version of it is a bit sexist (feminists, please reverse male and female roles in this story!). It goes like this. A psychologist wanted to test the difference in logical thinking between engineering and mathematics majors, and for this purpose he set up an experiment in which the subjects were respectively a male Mathematics and a randy male Engineering undergraduate. He showed them into the lab. At the far end of the long, narrow room was a luscious semi-clad bimbo. His instructions were like so: "Fellas, I have in my hands a buzzer that I will sound every minute. Every time I do that, you can walk half the distance that remains between yourself and the lady. Should you ever reach her, you will find her most accommodating. Do you wish to participate in the experimemt?"
Math major: "You don't fool me. This is the equivalent of the Zeno Paradox, so I am not wasting my time. I am going home, 'Bye." [Exeunt]
Engineering major: "Hee, hee! I am staying. I estimate that in 10 minutes, I will be close enough for all practical purposes."
+10,000 Jokes