TECH

ID: 12285

Tech

Yesterday For IT People

Yesterday,
All those backups seemed a waste of pay.
Now my database has gone away.
Oh I believe in yesterday.

Suddenly,
There's not half the files there used to be,
And there's a milestone hanging over me
The system crashed so suddenly.

I pushed something wrong
What it was I could not say.

Now all my data's gone
and I long for yesterday-ay-ay-ay.

Yesterday,
The need for back-ups seemed so far away.
I knew my data was all here to stay,
Now I believe in yesterday.

ID: 14725

Tech

Pizza, Anyone?

From Harper's Magazine:

Amount of pizza eaten each day in U.S. (acres): 75.

ID: 16129

Tech

A Serious Interview With Your Favourite Geek

Focus Magazine Interview with Bill Gates

Microsoft Code Has No Bugs (that Microsoft cares about)

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In an interview for German weekly magazine Focus (nr.43, October 23, 1995, pages 206-212), Microsoft`s Mr. Bill Gates has made some tements about software quality of MS products. After lengthy inquiries about how PCs should and could be used (including some angry comments on some questions which Mr. Gates evidently did not like), the interviewer comes to storage requirements of MS products; it ends with the following dispute:

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FOCUS: Every new release of a software which has less bugs than the older one is also more complex and has more features...

Gates: No, only if that is what'll sell!

FOCUS: But...

Gates: Only if that is what'll sell! We've never done a piece of software unless we thought it would sell. That's why everything we do in software ...it's really amazing: We do it because we think that's what customers want. That's why we do what we do.

FOCUS: But on the other hand, you would say: Okay, folks, if you don't like these new features, stay with the old version, and keep the bugs?

Gates: No! We have lots and lots of competitors. The new version, it's not there to fix bugs. That's not the reason we come up with a new version.

FOCUS: But there are bugs an any version which people would really like to have fixed.

Gates: No! There are no significant bugs in our released software that any significant number of users want fixed.

FOCUS: Oh, my God. I always get mad at my computer if MS Word swallows the page numbers of a document which I printed a couple of times with page numbers. If I complain to anybody they say "Well, upgrade from version 5.11 to 6.0".

Gates: No! If you really think there's a bug you should report a bug. Maybe you're not using it properly. Have you ever considered that?

FOCUS: Yeah, I did...

Gates: It turns out Luddites don't know how to use software properly, so you should look into that. The reason we come up with new versions is not to fix bugs. It's absolutely not. It's the stupidest reason to buy a new version I ever heard. When we do a new version we put in lots of new things that people are asking for, and so, in no sense, is stability a reason to move to a new version. It's never a reason.

FOCUS: How come I keep being told by computer vendors, "Well, we know about this bug, wait till the next version is there, it'll be fixed"? I hear this all the time. How come? If you're telling me there are no significant bugs in software and there is no reason to do a new version?

Gates: No. I'm saying: We don't do a new version to fix bugs. We don't. Not enough people would buy it. You can take a hundred people using Microsoft Word. Call them up and say, "Would you buy a new version because of bugs?"

You won't get a single person to say they'd buy a new version because of bugs. We'd never be able to sell a release on that basis.

FOCUS: Probably you have other contacts to your software developers. But if Mister Anybody, like me, calls up a store or a support line and says, "Hey listen, there's a bug" ... 90 percent of the time I get the answer "Oh, well, yeah, that's not too bad, wait to the next version and it'll be fixed". That's how the system works.

Gates: Guess how much we spend on phone calls every year.

FOCUS: Hm, a couple of million dollars?

Gates: 500 million dollars a year. We take every one of these phone calls and classify them. That's the input we use to do the next version. So it's like the worlds biggest feedback loop. People call in, we decide what to do on it. Do you want to know what percentage of those phonecalls relates to bugs in the software? Less than one percent.

FOCUS: So people call in to say "Hey listen, I would love to have this and that feature"?

Gates: Actually, that's about five percent. Most of them call to get advice on how to do a certain thing with the software. That's the primary thing. We could have you sit and listen to these phone calls. There are millions and millions of them. It really isn't statistically significant. Sit in and listen to Win 95 calls, sit in and listen to Word calls, and wait, just wait for weeks and weeks for someone to call in and say "Oh, I found a bug in this thing"....

FOCUS: So where does this common feeling of frustration come from that unites all the PC users? Everybody experiences it every day that these things simply don't work like they should.

Gates: Because it's cool. It's like, "Yeah, been there done that. Oh, yeah, I know that bug." I can understand that phenomenon sociologically, not technically.

---------------------------------------------------------
So:

* Bug reports are statistically, therefore actually, unimportant;
* If you want a bug fixed, you are (by definition) in the minority;
* Microsoft doesn't fix bugs because bug fixes are not a significant source of revenue;
* If you think you found a bug, you are wrong, because really it only means you're incompetent; and
* People only complain about bugs to show how cool they are, not because bugs cause any real problems.

ID: 16624

Tech

The Fibonacci Sequence

The Fibonacci sequence 1, 1, 2, 3, 5, 8, 13, 21... starts with two 1's, and each term afterward is the sum of its two predecessors.

Which one of the ten digits is the last to appear in the units position of a number in the Fibonacci sequence?

Just write out their units digits, and mark the digits that appear for the first time.

(1), 1, (2), (3), (5), (8), 3, 1, (4), 5, (9), 4, 3, (7), (0), ...
Therefore, 6 is the last to appear.

ID: 10709

Tech

Hearing Aid

Seems an elderly gentleman had serious hearing problems for a number of years.

He went to the doctor and the doctor was able to have him fitted for a set of hearing aids that allowed the gentleman to hear 100%.

The elderly gentleman went back in a month to the doctor and the doctor said, "Your hearing is perfect. Your family must be really pleased that you can hear again."

To which the gentleman said, "Oh, I haven't told my family yet. I just sit around and listen to the conversations. I've changed my will three times!"

ID: 17021

Tech

National Parks

Why do mathematicians like national parks?

Because of the natural logs.

ID: 7765

Tech

Windows

A mechanical engineer, an electrical engineer and a MCSE (Microsoft Certified Systems Engineer) were out driving, when their car broke down, and they couldn't get it started.
The mechanical engineer suggested that it was a failure somewhere in the drive train, but after checking it out he found that the engine and transmission were fine.
The electrical engineer thought it might be the ignition system; lifted the hood, checked for a spark, and found that everything was OK.
The MCSE was driving, and suddenly gets out of the car, slams the door, opens the hood and looks inside, slams that, gets back into the car, opens and closes all the windows and looks at his passengers and says, "There, it should start right up now..."

ID: 2390

Tech

Computer Terms

486 - The average IQ needed to understand a PC.

State-of-the-art - Any computer you can't afford.

Obsolete - Any computer you own.

Microsecond - The time it takes for your state-of-the-art computer to become obsolete.

G3 - Apple's new Macs that make you say "Gee, three times faster than the computer I bought for the same price a Microsecond ago."

Syntax Error - Walking into a computer store and saying, "Hi, I want to buy a computer and money is no object."

Hard Drive - The sales technique employed by computer salesmen, esp. after a Syntax Error.

GUI - What your computer becomes after spilling your coffee on it. (pronounced "gooey")

Keyboard - The standard way to generate computer errors.

Mouse - An advanced input device to make computer errors easier to generate.

Floppy - The state of your wallet after purchasing a computer.

Portable Computer - A device invented to force businessmen to work at home, on vacation, and on business trips.

Disk Crash - A typical computer response to any critical deadline.

Power User - Anyone who can format a disk from DOS.

System Update - A quick method of trashing ALL of your software.

ID: 17832

Tech

Worst Tech Guy Ever?

"One day a friend of mine called me up to tell me he was thinking of buying a computer. This guy is particularly sensitive to criticism and not exactly in the upper echelon of the IQ range, and personally I don't think he should own a programmable VCR much less a computer, but he's a good guy, so I said "good for you." The following conversation ensued:

* Him: "Well, I have a couple questions though, that I thought I should ask you, cause you know about those things, right?"
* Me: "Yeah, ok, what do you want to know?"
* Him: "Well . . . what one should I buy?"
* Me: "What do you want to do with it mostly? Play games, word processsing (blah blah blah) . . .?"

Twenty minutes later . . .

* Him: "Well, I think probably I should get a real fast one, you know, cause I want it to go fast so I don't have to wait for the Internet."

I proceed to explain, SLOWLY, about the difference between megahertz and modem speed, which takes another twenty minutes.

* Him: "So how much is this going to cost me anyway?"
* Me: "It all depends on what you want. Some stuff costs more."

(Now, let me say here that at the very beginning of all this I had stated that neither a monitor nor a printer would come with a computer itself, unless you went for a package deal. He was, at this point, saying that he wanted to spend about $500 and that everything had to be from the same manufacturer. This was when the 550 P3 had just come out, so prices were still higher than $500 for any system you could go buy in a Circuit City, which he said he HAD to do.)

* Him: "Well, you know, I just want the basic stuff, a monitor, and a printer and a scanner, and maybe a camera, plus the stuff to make cards and print photos and all that, and the stuff to take care of paying my bills, and online."
* Me: "Ok, well, you need to get a system first, then think about the extras. You really need to learn the basics first. A computer with a monitor and a printer is probably going to be a minimum of $800 to $1000, if you really want them all to be from the same company."
* Him: "REALLY?! Well, ok, but I probably will need two printers, so it'll be more then, huh?"
* Me: "What?"
* Him: "Yeah, you can do that, right, hook up two of the same printer to one computer?"
* Me: "Well . . . NO, you can't."
* Him: "But I'll need to do that!"
* Me: "No, really, you won't. Why do you think that?"
* Him: "Ok, wait, I know, what about two computers? Can you do that? Can you hook two computers together?"
* Me: "But . . . why? No."
* Him: "But I am going to NEED that! You can't do that for me?!"
* Me: "Ok, ya know what, what the hell are you talking about?!? No one ever NEEDS to do what you are talking about doing so why do you think you need to do this?"
* Him: "Well, when I go to print out that manuscript I'm going to write, it'll probably be like 800 pages or so, so how am I ever going to get one printer to print that much, and one computer probably can't even hold that much in one thing, right?"

Inside, I was going ballistic at this point, and it did boil over, especially since there is NO WAY there is 800 pages worth of anything in this guy's head, but I explained that (a) one computer can in fact "hold" that much and a whole lot more, and (b) one printer (unless it is a huge Xerox or other office type industrial machine) CAN'T hold that much paper in one shot.

I hope that none of you nice tech support people never EVER get a call from this guy, because I guarantee you it will be the worst call you ever get in your life. You guys may all have to get together and dedicate a page to him, posting only his calls, just to vent your anger. He is the cupholder guy, the NOSMOKE.EXE guy, the guy who insists he "hasn't changed anything" when he really edited his AUTOEXEC.BAT and CONFIG.SYS to include lines like "and don't say I'm bad and an invalid," and the guy who has everything plugged in but nothing where it is supposed to be plugged in. He WILL have his powerstrip plugged into itself and will insist that it is NOT. May the force be with you all; you'll need it."

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