TECH

ID: 2540

Tech

Tech Support: Always There For You

NOTE: This is a true story of a real call to a computor company tech support.

One day a guy calls tech support. this is how it went...

Cust: Hello?

TS: Hello

Cust: Yeah, my cup holder broke and my computor is still under warranty, so I would like to get it replaced.

TS: Ummm cup holder?

Cust: yeah cup holder...

TS: Ummm did you get it with a promotional offer?

Cust: No

TS: Umm are you sure you got the right company?

Cust: Yeah

TS: Ummm... im sorry if i sound confused, because i am.

Cust: Well its square, and its on the front of the computor, and it comes out when you press a button...

At this point the Tech support guy had to put the guy on hold, so he could finish laughing...

The guy had broken his CD-rom drive, thinking it was a cup holder.

ID: 9674

Tech

Girlfriend 1.0

Dear Bob in Tech Support,

I'm currently running the latest version of GirlFriend and I've been having some problems lately. I've been running the same version of DrinkingBuddies 1.0 forever, as my primary application, and all the GirlFriend releases I've
tried have always conflicted with it.

I hear that DrinkingBuddies won't crash if GirlFriend is run in background mode and the sound is turned off, but I'm embarrassed to say I can't find the switch to turn the sound off. I just run them separately, and it works
okay. GirlFriend also seems to have a problem co-existing with my Leisure 3.1 and QuietTime programs, often trying to abort them with some sort of timing incompatibility.

I probably should have stayed with GirlFriend 1.0, but I thought I might see better performance from GirlFriend 2.0. After months of conflicts and other problems, I consulted a friend who has had experience with GirlFriend 2.0. He said I probably didn't have enough cache to run GirlFriend 2.0, and eventually it would require a Token Ring to run properly. He was right - as soon as I purged my cache, it uninstalled itself.

Shortly after that, I installed GirlFriend 3.0 beta. All the bugs were supposed to be gone, but the first time I used it, it gave me a virus anyway. I had to clean out my whole system and shut down for a while to re-check my hardware.

I very cautiously upgraded to GirlFriend 4.0. This time I used a SCSI probe first and also installed a virus protection program. It worked okay for a while, until I discovered that GirlFriend 1.0 was still in my system. I
tried running GirlFriend 1.0 again with GirlFriend 4.0 still installed, but GirlFriend 4.0 has a "feature" I didn't know about that automatically detects the presence of any other version of GirlFriend and communicates with it in the background in some way, which results in the immediate removal of both versions.

The version I have now works pretty well, but there are still some problems. Like all versions of GirlFriend, it is written in some obscure language I can't understand, much less reprogram. Frankly I think there is too much attention paid to the look and feel rather than the desired functionality. Also, to get the best connections with your hardware, you usually have to use gold-plated contacts, which is very expensive. And I've never liked how GirlFriend is totally "object-oriented", as that interface is sometimes cumbersome and even counter-intuitive.

A year ago, a friend of mine upgraded his version of GirlFriend to GirlFriendPlus 1.1, which is a Terminate and Stay Resident version of GirlFriend. To his dismay, however, he discovered that GirlFriendPlus 1.1 expires within a year of the upgrade, if you don't upgrade AGAIN to Fiancee 1.0. So he did, but soon after that, he had to upgrade YET AGAIN to Wife 1.0, which he describes as a HUGE resource hog.

It has taken up all his space, so he can't load anything else. In fact, it has even automatically deleted several of his other programs to make room for itself, not the least of which was DrinkingBuddies 1.0, which used to be one of his favorite applications, as well. This is particularly disturbing to me, as we used to run DrinkingBuddies 1.0 on a network with several of our mutual friends, and now he can't even connect any more!

He told me that one of the primary reasons he decided to go with Wife 1.0 was because it came bundled with FreeSexPlus, which sounded great. Well, it turns out the resource allocation module of Wife 1.0 sometimes inexplicably
prohibits access to FreeSexPlus, particularly when he starts the new Plug-Ins he wanted to try. Also, for no apparent reason, the OralSex 1.0 module that worked fine in his previous versions of GirlFriendPlus and Fiancee, stopped working the instant the upgrade to Wife 1.0 finished
installing.

On top of that, Wife 1.0 must be running on a well warmed-up system before he can do anything with the FreeSexPlus module. This warming up process requires him to run an antiquated version of ForePlay Beta, which has an
agonizingly slow interface, and which has an unfortunate tendency to crash, requiring a cold reboot to his system. The real insult to injury however, is that even though he did not ask for it, Wife 1.0 came embedded with MotherInLaw 2.0, which has an irritating automatic pop-up feature he can't turn off.

I told him to try installing Mistress 1.0 (which I had heard works great in such situations), but he said he heard if you try to run it without first uninstalling Wife 1.0, Wife 1.0 will delete all of your MSMoney files before doing an uninstall of itself; then Mistress 1.0 won't install anyway because of insufficient resources.

Please help me Bob, I don't know what to do. Since the initial release, I have had nothing but problems.

I've heard that I would really like the CoolGirlFriend 1.0 Deluxe Upgrade (which is supposed to come bundled with a completely functioning version of FreeSexDeluxe), but that release is no where to be found - not even the Beta version! That release is also supposed to come with its own resource management module seamlessly layered in, so it won't conflict with any of my other programs (barring previous versions of GirlFriend, which I would happily delete!).

Please advise.

ID: 9005

Tech

Email and Internet

An unemployed man is desperate to support his family of a wife and three kids. He applies for a janitor's job at a large firm and easily passes an aptitude test.
The human resources manager tells him, "You will be hired at minimum wage of $5.35 an hour. Let me have your e-mail address so that we can get you in the loop. Our system will automatically e-mail you all the forms and advise you when to start and where to report on your first day."

Taken back, the man protests that he is poor and has neither a computer nor an e-mail address. To this the manager replies, "You must understand that to a company like ours that means that you virtually do not exist. Without an e-mail address or internet access you can hardly expect to be employed by a high-tech firm. Good day."

Stunned, the man leaves. Not knowing where to turn and having $10 in his wallet, he walks past a farmers' market and sees a stand selling 25 lb. crates of beautiful red tomatoes. He buys a crate, carries it to a busy corner and displays the tomatoes. In less than two hours he sells all the tomatoes and makes 100% profit. Repeating the process several times more that day, he ends up with almost $100 and arrives home that night with several bags of groceries for his family.

During the night he decides to repeat the tomato business the next day. By the end of the week he is getting up early every day and working into the night. He multiplies his profits quickly. Early in the second week he acquires a cart to transport several boxes of tomatoes at a time, but before a month is up he sells the cart to buy a broken-down pickup truck. At the end of a year he owns three old trucks. His two sons have left their neighborhood gangs to help him with the tomato business, his wife is purchasing the tomatoes he resells, and his daughter is taking night courses at the community college so she can keep books for him.

By the end of the second year he has a dozen very nice used trucks and employs fifteen previously unemployed people, all selling tomatoes. He continues to work hard. Time passes and at the end of the fifth year he owns a fleet of nice trucks and a warehouse that his wife supervises, plus two tomato farms that the boys manage. The tomato company's payroll has put hundreds of homeless and jobless people to work. His daughter reports that the business grossed over one million dollars. Planning for the future, he decides to buy some life insurance.

Consulting with an insurance adviser, he picks an insurance plan to fit his new circumstances. Then the adviser asks him for his e-mail address in order to send the final documents electronically. When the man replies that he doesn't have time to mess with a computer and has no e-mail address, the insurance man is stunned, "What, you don't have e-mail? No computer? No Internet? Just think where you would be today if you'd had all of that five years ago!"

"Ha!" snorts the man. "If I'd had e-mail and the internet five years ago, I would be sweeping floors at Microsoft and making $5.35 an hour."

Which brings us to the moral of the story: Since you got this story by e-mail, you're probably closer to being a janitor than a millionaire.

Sadly, I received it also.

ID: 3413

Tech

Abbott and Costello's "Who's On First..." Meets the 21

ABBOTT: Ultimate SuperDuper Computer Store. Can I help you?
COSTELLO: Thanks. I'm setting up a home office in the den, and I'm thinking of buying a computer.
ABBOTT: Mac?
COSTELLO: No, the name is Bud.
ABBOTT: Your computer?
COSTELLO: I don't own a computer. I want to buy one.
ABBOTT: Mac?
COSTELLO: I told you, my name is Bud.
ABBOTT: What about Windows?
COSTELLO: Why? Does it get stuffy?
ABBOTT: Do you want a computer with Windows?
COSTELLO: I don't know. What do I see when I look out the windows?
ABBOTT: Wallpaper.

COSTELLO: Never mind the windows. I need a computer and software.
ABBOTT: Software that runs on Windows?
COSTELLO: No, on the computer! I need something I can use to write proposals, track expenses. You know, run a business. What have you got?
ABBOTT: Office.
COSTELLO: Yeah, for my office. Can you recommend anything?
ABBOTT: I just did.
COSTELLO: You just did what?
ABBOTT: Recommend something.
COSTELLO: You recommended something?
ABBOTT: Yes.
COSTELLO: For my office?
ABBOTT: Yes.
COSTELLO: Okay, what did you recommend for my office?
ABBOTT: Office.
COSTELLO: Yes, for my office.
ABBOTT: Office for Windows.

COSTELLO: I already have an office and it already has windows! Let's say I'm sitting at my computer, and I want to type a proposal. What do I need?
ABBOTT: Word.
COSTELLO: If I'm writing a proposal, I'm going to need lots of words. But what program do I load?
ABBOTT: Word.
COSTELLO: What word?
ABBOTT: The Word in Office.
COSTELLO: The only word in "office" is "office."
ABBOTT: The Word in Office for Windows.
COSTELLO: Which word in "office for windows"?
ABBOTT: The Word you get when you click the blue W.

COSTELLO: I'm going to click your big blue W if you don't give me a straight answer. Let's forget about words for a minute. What do I need if I want to watch a movie over the Internet?
ABBOTT: RealOne.
COSTELLO: Maybe a real movie, maybe a cartoon. What I watch is none of your business. But what do I need to watch it?
ABBOTT: RealOne.
COSTELLO: If it's a long movie I'll also want to watch reels two, three, and four. Can I watch reel four?
ABBOTT: Of course.
COSTELLO: Great! With what?
ABBOTT: RealOne.

COSTELLO: Okay, so I'm sitting at my computer and I want to watch a movie. What do I do?
ABBOTT: You click the blue 1.
COSTELLO: I click the blue one what?
ABBOTT: The blue 1.
COSTELLO: Is that different from the blue W?
ABBOTT: Of course it is. The blue 1 is RealOne. The blue W is Word.
COSTELLO: What word?
ABBOTT: The Word in Office for Windows.
COSTELLO: But there are three words in "office for windows"!
ABBOTT: No, just one. But it's the most popular Word in the world.
COSTELLO: It is?
ABBOTT: Yes, although to be fair there aren't many other Words left. It pretty much wiped out all the other Words.
COSTELLO: And that word is the real one?
ABBOTT: No. RealOne has nothing to do with Word. RealOne isn't even part of Office.

COSTELLO: Never mind; I don't want to get started with that again. But I also need something for bank accounts, loans, and so on. What do you have to help me track my money?
ABBOTT: Money.
COSTELLO: That's right. What do you have?
ABBOTT: Money.
COSTELLO: I need money to track my money?
ABBOTT: Money.
COSTELLO: Money comes bundled with my computer?
ABBOTT: Exactly. No extra charge.
COSTELLO: I get a bundle of money with my computer at no extra charge? How much money do I get?
ABBOTT: Just one copy.
COSTELLO: I get a copy of money. Isn't that illegal?
ABBOTT: No. We have a license from Microsoft to make copies of Money.
COSTELLO: Microsoft can license you to make money?
ABBOTT: Why not? They own it.

COSTELLO: Well, it's great that I'm going to get free money, but I'll still need to track it. Do you have anything for managing your money?
ABBOTT: Managing Your Money? That program disappeared years ago.
COSTELLO: Well, what do you sell in its place?
ABBOTT: Money.
COSTELLO: You sell money?
ABBOTT: Of course. But if you buy a computer from us, you get it for free.

COSTELLO: That's all very wonderful, but I'll be running a business. Do you have any software for, you know, accounting?
ABBOTT: Simply Accounting.
COSTELLO: Probably, but it might get a little complicated.
ABBOTT: If you don't want Simply Accounting, you might try M.Y.O.B.
COSTELLO: M.Y.O.B.? What does that stand for?
ABBOTT: Mind Your Own Business.
COSTELLO: I beg your pardon?
ABBOTT: No, that would be I.B.Y.P. I said M.Y.O.B.

COSTELLO: Look, I just need to do some accounting for my home business. You know - accounting? You do it with money.
ABBOTT: Of course you can do accounting with Money. But you may need more.
COSTELLO: More money?
ABBOTT: More than Money. Money can't do everything.

COSTELLO: I don't need a sermon! Okay, let's forget about money for the moment. I'm worried that my computer might . . . what's the word? Crash. And if my computer crashes, what can I use to restore my data?
ABBOTT: GoBack.
COSTELLO: Okay. I'm worried about my computer crashing and I need something to restore my data. What do you recommend?
ABBOTT: GoBack.
COSTELLO: How many times do I have to repeat myself?
ABBOTT: I've never asked you to repeat yourself. All I said was GoBack.

COSTELLO: How can I go back if I haven't even been anywhere? Okay, I'll go back. What do I need to write a proposal?
ABBOTT: Word.
COSTELLO: But I'll need lots of words to write a proposal.
ABBOTT: No, you only need one Word - the Word in Office for Windows.
COSTELLO: But there's three words in . . . Oh, never mind. *click*

ABBOTT: Hello? Hello? Customers! Why do they always hang up on me? Oh, well

ID: 755

Tech

Computer Exercises

With the daily time taken working on computers, avoiding things like RSI and any strain related illnesses is crucial to maintaining a healthy working environment. The following excercise has been devised by medical experts in the field of RSI research to ensure that if performed, will place the exerciser in a position of minimal risk. Simply follow the on-screen instructions.

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Scroll Up

ID: 12897

Tech

You Know You're a Video Game Freak If ...

You know you're a video game freak if ...

You hire a babysitter to watch your video games.

When you go swimming you put your nintendo D.S. in the glove box so no one will try to commit a felony and try to steal it.

You cry when your data gets deleted.

When you lose a disc you blame everyone you can so you can be in denial.

You have every system since the pong game.

You know who and when created all of your games.

You are eaisly entertained when you hear that the nintendo stock market raises.

You talk to your friends for two hours discussing which is better: Age of mythology or Age of Empires, only to come to the conclusion that you're eating pizza tonight to discuss it deeper.

When you get on to someone elses computer you refer to yourself as a "hacker."

You pray that to God that there's no power outage in the next 3 days because you have to do some "light" gaming.

ID: 12134

Tech

It's Time to Turn Your Computer Off When...

- You wake up at 3 am to go to the bathroom and stop to check your E-mail on the way back to bed.

- You name your children Eudora, AOL and dotcom.

- You turn off your modem and get this awful empty feeling, as if you just pulled the plug on a loved one.

- You spend half of the plane trip with your laptop on your lap and your child in the overhead compartment.

- You decide to stay in college for an additional year or two, just for the free internet access.

- You laugh at people with 14.4 band modems.

- You start using smileys in your snail mail.

- You find yourself typing "com" after every period when using a word processor.com

- You can't call your mother because she doesn't have a modem.

- You check your mail. It says "no new messages." So you check it again.

- You don't know what gender three of your closest friends are, because they have neutral screennames and you never bothered to ask.

- You move into a new house and decide to Netscape before you Landscape

- You tell the cab driver you live at http://1000.garden/house/brick.html

- You start tilting your head sideways to smile.

- After reading this, you immediately e-mail it to your friends.

ID: 10709

Tech

Hearing Aid

Seems an elderly gentleman had serious hearing problems for a number of years.

He went to the doctor and the doctor was able to have him fitted for a set of hearing aids that allowed the gentleman to hear 100%.

The elderly gentleman went back in a month to the doctor and the doctor said, "Your hearing is perfect. Your family must be really pleased that you can hear again."

To which the gentleman said, "Oh, I haven't told my family yet. I just sit around and listen to the conversations. I've changed my will three times!"

ID: 9032

Tech

Robot's Food?

What is a robot's favorite food?

Nuts and bolts!

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