ID: 17832
Tech
"One day a friend of mine called me up to tell me he was thinking of buying a computer. This guy is particularly sensitive to criticism and not exactly in the upper echelon of the IQ range, and personally I don't think he should own a programmable VCR much less a computer, but he's a good guy, so I said "good for you." The following conversation ensued:
* Him: "Well, I have a couple questions though, that I thought I should ask you, cause you know about those things, right?"
* Me: "Yeah, ok, what do you want to know?"
* Him: "Well . . . what one should I buy?"
* Me: "What do you want to do with it mostly? Play games, word processsing (blah blah blah) . . .?"
Twenty minutes later . . .
* Him: "Well, I think probably I should get a real fast one, you know, cause I want it to go fast so I don't have to wait for the Internet."
I proceed to explain, SLOWLY, about the difference between megahertz and modem speed, which takes another twenty minutes.
* Him: "So how much is this going to cost me anyway?"
* Me: "It all depends on what you want. Some stuff costs more."
(Now, let me say here that at the very beginning of all this I had stated that neither a monitor nor a printer would come with a computer itself, unless you went for a package deal. He was, at this point, saying that he wanted to spend about $500 and that everything had to be from the same manufacturer. This was when the 550 P3 had just come out, so prices were still higher than $500 for any system you could go buy in a Circuit City, which he said he HAD to do.)
* Him: "Well, you know, I just want the basic stuff, a monitor, and a printer and a scanner, and maybe a camera, plus the stuff to make cards and print photos and all that, and the stuff to take care of paying my bills, and online."
* Me: "Ok, well, you need to get a system first, then think about the extras. You really need to learn the basics first. A computer with a monitor and a printer is probably going to be a minimum of $800 to $1000, if you really want them all to be from the same company."
* Him: "REALLY?! Well, ok, but I probably will need two printers, so it'll be more then, huh?"
* Me: "What?"
* Him: "Yeah, you can do that, right, hook up two of the same printer to one computer?"
* Me: "Well . . . NO, you can't."
* Him: "But I'll need to do that!"
* Me: "No, really, you won't. Why do you think that?"
* Him: "Ok, wait, I know, what about two computers? Can you do that? Can you hook two computers together?"
* Me: "But . . . why? No."
* Him: "But I am going to NEED that! You can't do that for me?!"
* Me: "Ok, ya know what, what the hell are you talking about?!? No one ever NEEDS to do what you are talking about doing so why do you think you need to do this?"
* Him: "Well, when I go to print out that manuscript I'm going to write, it'll probably be like 800 pages or so, so how am I ever going to get one printer to print that much, and one computer probably can't even hold that much in one thing, right?"
Inside, I was going ballistic at this point, and it did boil over, especially since there is NO WAY there is 800 pages worth of anything in this guy's head, but I explained that (a) one computer can in fact "hold" that much and a whole lot more, and (b) one printer (unless it is a huge Xerox or other office type industrial machine) CAN'T hold that much paper in one shot.
I hope that none of you nice tech support people never EVER get a call from this guy, because I guarantee you it will be the worst call you ever get in your life. You guys may all have to get together and dedicate a page to him, posting only his calls, just to vent your anger. He is the cupholder guy, the NOSMOKE.EXE guy, the guy who insists he "hasn't changed anything" when he really edited his AUTOEXEC.BAT and CONFIG.SYS to include lines like "and don't say I'm bad and an invalid," and the guy who has everything plugged in but nothing where it is supposed to be plugged in. He WILL have his powerstrip plugged into itself and will insist that it is NOT. May the force be with you all; you'll need it."
ID: 11652
Tech
THIS IS A TRUE STORY!!! My cousin works as a technical support receptionist at a computer company. This is an actual conversation he had one day:
"Hi, I'm having trouble with my computer. It's not working!"
"Well, I'll do my best to help you."
*gets technical information for computer from caller*
"OK, can you press 'Control', then hold down 'Alt' and, then 'Delete'?"
"Hey, it's in French!"
"What is?"
"The keyboard?"
"*sigh* Well, can you press..."
"Oh, darn, I just noticed, the power's off!"
"Well, can you turn it on, please?"
"How?"
"Press the power button."
"Where is it?"
"It's normally a big button on the actual computer, not the monitor."
"Like the lizard?"
"Pardon me?"
"Oh, OK, I got it."
"OK, now press 'Control' and then 'I'..."
" 'I' as in Isabel or 'I' as in Irene?"
And so on and so on..... :) Customers can be so...difficult...
ID: 2141
Tech
My friend was on duty in the main computer lab on a quiet afternoon he noticed a young woman sitting in front of one of the workstations with her arms crossed across her chest, staring at the screen.
After about 15 minutes he noticed that she was still in the same position, only now she was impatiently tapping her foot.
Finally, he approached her and asked if she needed help. She replied, "It's about time! I pressed the F1 button over twenty minutes ago!"
ID: 12148
Tech
ere is a chasm
of carbon and silicon
the software can't bridge.
Yesterday it worked
Today it is not working
Windows is like that
To have no errors
Would be life without meaning
No struggle, no joy
You step in the stream,
but the water has moved on.
This page is not here.
No keyboard present
Hit F1 to continue
Zen engineering?
Hal, open the file
Hal, open the damn file, Hal
Open the file, please Hal
Out of memory.
We wish to hold the whole sky,
But we never will.
Having been erased,
The document you're seeking
Must now be retyped.
The ten thousand things
How long do any persist?
Netscape, too, has gone.
Rather than a beep
Or a rude error message,
These words: "File not found."
Serious error.
All shortcuts have disappeared
Screen. Mind. Both are blank.
ID: 992
Tech
Darn those pushy metric system advocates!
Give them 2.54 cm., and they'll take 1.6093 km!
ID: 121
Tech
This is a true story from the WordPerfect helpline. Needless to say, the help desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause."
Actual dialogue of a former WordPerfect Customer Support employee with a caller:
"Ridge Hall computer assistant; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away."
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind. Can you move the cursor around on the screen?"
"There isn't any cursor, I told you, it won't accept anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."
".......Yes, it is."
"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"
"No."
"Well, there are. I need you to look back there again and find the other cable."
".......Okay, here it is."
"Follow it for me, and tell me if it's plugged securely into the back of your computer."
"I can't reach."
"Uh huh. Well, can you see if it is?"
"No."
"Even if you maybe put your knee on something and lean way over?"
"Oh, it's not because I don't have the right angle - it's because it's dark."
"Dark?"
"Yes - the office light is off, and the only light I have is coming in from the window."
"Well, turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power outage."
"A power... A power outage? Ah, okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"
"Well, yes, I keep them in the closet."
"Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell them?"
"Tell them you're too stupid to own a computer."
ID: 3406
Tech
Carol was having trouble with her computer. So she called Glenn, the computer guy, over to her desk. Glenn clicked a couple buttons and solved the problem.
As he was walking away, Carol called after him, "So, what was wrong?" And he replied, "It was an ID Ten T Error."
A puzzled expression ran riot over Carol's face. "An ID Ten T Error? What's that ... in case I need to fix it again??"
He gave her a grin... "Haven't you ever heard of an ID Ten T Error before?" "No," replied Carol. "Write it down," he said, "and I think you'll figure it out."
(She wrote...) I D 1 0 T
ID: 6410
Tech
I had been doing Tech Support for Hewlett-Packard's DeskJet division for about a month when I had a customer call with a problem I just couldn't solve. She could not print yellow. All the other colors would print fine, which truly baffled me because the only true colors are cyan, magenta, and yellow. For instance, green is a combination of cyan and yellow, but green printed fine.
Every color of the rainbow printed fine except for yellow. I had the customer change ink cartridges. I had the customer delete and reinstall the drivers. Nothing worked. I asked my co-workers for help; they offered no new ideas.
After over two hours of troubleshooting, I was about to tell the customer to send the printer in to us for repair when she asked quietly,
"Should I try printing on a piece of white paper instead of this "yellow" construction paper?"
ID: 118
Tech
A programmer was crossing a road one day when a frog called out to him and said, "If you kiss me, I'll turn into a beautiful princess." He bent over, picked up the frog and put it in his pocket. The frog spoke up again and said, "If you kiss me and turn me back into a beautiful princess, I will stay with you for one week."
The programmer took the frog out of his pocket, smiled at it and returned it to the pocket. The frog then cried out, "If you kiss me and turn me back into a princess, I'll stay with you and do anything you want." Again the programmer took the frog out, smiled at it and put it back into his pocket.
Finally, the frog asked, "What is the matter? I've told you I'm a beautiful princess that I'll stay with you for a week and do anything you want. Why won't you kiss me?" The programmer said, "Look, I'm a programmer. I don't have time for a girlfriend -- but a talking frog, now that's cool."
+10,000 Jokes